Privacy Policy – Afaq App
Last Updated: December 24, 2025
This Privacy Policy explains how the Afaq mobile application (“Afaq App”, “App”, “we”, “us”, or “our”) collects, uses, discloses, and protects information when you use the App.
The Afaq App is published and operated by RSSF Fintech LTD, a company registered in Cyprus.
Company Name: RSSF Fintech LTD
Address: TRITON QUARTERS, Floor 6, Parallilos Dromos pros Neo Limani 22, 3045, Cyprus
Support Email: [email protected]
Trading services (including execution, deposits, withdrawals, pricing, and order processing) are provided by Afaq FX Markets (Comoros) Ltd, Company Registration No. HN00625300, licensed by the Mwali International Services Authority under the International Brokerage and Clearing House License (License No. BFX2025079, issued on 08/07/2025 in Fomboni, Mohéli, Comoros Union).
By using the App, you agree to the practices described in this Privacy Policy.
1) Information We Collect
We may collect the following information depending on how you use the App:
A) Account & Identity Information (Login)
Phone number (required)
Email address (if provided)
Name (if provided)
Account identifiers and authentication-related information
Phone number is required for account creation, account identification, and account security.
Your phone number is processed through our internal systems and is not shared with third parties for authentication purposes.
B) KYC / Identity Verification Information (Internal)
To comply with legal, regulatory, and anti-fraud requirements, we may collect and process identity verification information through our internal compliance systems, such as:
Full name
Date of birth
Nationality
Address / proof of residence
Government ID details (e.g., passport/ID number)
ID documents and selfies (where required)
Verification results and compliance checks
Identity verification information is processed securely and is not shared with third parties, except where required by law or regulatory authorities.
C) App Usage & Analytics Data
App interactions and in-app events
Screens viewed and feature usage
Session duration and frequency
D) Device & Technical Information
Device model and operating system version
Unique device identifiers (where applicable)
App instance identifiers
IP address (may be processed by service providers)
E) Diagnostics Data
Crash logs and error reports
Performance and stability data
F) Push Notifications
A device notification token (e.g., Firebase Cloud Messaging token)
You can disable notifications at any time in your device settings.
2) How We Use Your Information
We use information to:
Provide and maintain the App and trading services
Create and manage user accounts
Perform KYC/AML verification and compliance checks
Improve performance, stability, and user experience
Detect and prevent fraud and abuse
Provide customer support
Send important service notifications (if enabled)
Comply with legal and regulatory obligations
3) Third-Party Services
The App may use trusted service providers including:
Google Firebase Analytics
Google Firebase Crashlytics
Firebase Cloud Messaging (FCM)
These providers may process information under their own privacy policies.
4) Data Sharing and Disclosure
We do not sell personal data. We may share information:
With service providers (e.g., Firebase) to support analytics, performance, and notifications
With payment processors and banking partners (to process deposits/withdrawals, where applicable)
If required by law, regulation, or authorities
To protect users, prevent fraud, and enforce our rights
5) Data Security
We use reasonable technical and organizational measures to protect your information. However, no method of storage or transmission is completely secure.
6) Data Retention
We retain personal data only as necessary to:
Provide the service
Maintain accounts and trading records
Meet legal and regulatory obligations
Prevent fraud and resolve disputes
Some data may be retained for longer periods if required by law or regulation.
7) Your Rights
You may request access, correction, or deletion of your personal data by contacting: [email protected]
You can also request account deletion as described on the Account Deletion page.
8) Children’s Privacy
The App is not intended for individuals under 18. We do not knowingly collect information from minors.
9) Updates to This Privacy Policy
We may update this policy. Changes will be reflected by updating the “Last Updated” date on this page.
10) Contact Us
RSSF Fintech LTD
Address: TRITON QUARTERS, Floor 6, Parallilos Dromos pros Neo Limani 22, 3045, Cyprus
Email: [email protected]